Dear IC&RC Stakeholders,
Prometric plans to resume in-center testing operations in our US and Canadian locations where we are able to do so in compliance with governmental directives or regulations, effective May 1st. We have been working tirelessly to ensure that our test centers are prepared for the resumption of testing at the earliest possible date, in support of your organization and the many constituencies you represent. Our preparations include performing a series of activities that will confirm both technical and operational readiness at each site. In the current environment, our operational readiness steps include the introduction of several new or enhanced processes designed to safeguard the health and well-being of everyone at the center, including your test takers and the staff serving them.
One such procedural change required is the reduction of active workstations in the testing room, to conform with government-mandated social distancing standards. This will ensure proper distance is maintained between each individual during test administration. It will also effectively reduce the capacity at each location by at least 50%, and will require Prometric to displace scheduled candidates on select workstations in order to be able to preserve the remaining testing appointments. We understand the impact that this will have on those test takers and are committed to testing them as soon as possible, including looking to expand capacity through increased test center hours and days of operation. The following is additional information for you:
We are addressing testing operations in other regions of the world in a similar manner, by applying the same evaluation process described here.
We thank you for your patience, understanding and support as we strive to re-establish safe and reliable testing operations on your behalf.